1-15 of 37 First page loaded, no previous page available So instead of waiting (an estimated) 4-6 weeks for hot water, we went to Home Depot and had a new unit installed the next day. Measuring your space accurately and preparing a room for your new appliances can save a lot of time on installation day. We didn't do it wasn't too bad but 5 months wait is a bit much even during COVID. The only troubleshooting the tech told me was to unplug the fridge for 2 hours and plug back in. Original review: July 13, 2020. Package deals: We ordered on July 7th and were told the items would be available on Aug 30. When choosing Best Buy, your appliance will be delivered or installed by either Geek Squad or one of our authorized third-party contractors. I live in Nevada and contracted with The Home Depot (THD) home services to replace all our windows & sliding patio door with LoE 366 glass coated with sound & security laminate. Home Depot need to end their contract with them. NO attempt to contact us! We offer professional independent installers, a minimum one-year labor guarantee and Special Financing options to fit your budget. Every time I go there, they always have someone to help me - Brian who works at lighting and Judy from blind section, and Mike from appliances. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Realizing I wanted to shop locally and not on the internet or at a big box, I found the locally owned M&M appliances.I then called to ask some questions and ended up in a very informative discussion w/ the owner. Our content is free because we may earn a commission when you click or make a purchase using our site. I have spent more than an hour being bounced around and given different number to call, but at this point this remains unresolved. On each delivery morning I got a phone call from Allentown delivery saying that their truck broke down. Took LG 19 days and 3 missed appointments to tell us unit is Unrepairable due to Mother Board Defective. Specialty appliance available: Meanwhile, Terry informed Home Depot that the truck did come to my house on Sunday, and that I was not there!!!! Toronto & GTA. We just bought a new deep freezer that was smashed and Home Depot replaced it. Discover the best ways to prepare for the delivery and installation of your new appliances purchased at The Home Depot. 1-888-242-0777. Funny. Called the store manager, and she said the first year has to be covered by the manufacturer. They either went to the wrong home or did not bother to come to the door and ring doorbell to let us know they were here. Delivery has been rescheduled for 12/10/20. This is a HUGE difference, as I found out. A link has directed you to this review. Just bought a Dishwasher from Home Depot, took them 6 weeks to install, they started it up and left. Home Depot also operates various stores across the country, making it convenient for customers to pick and choose products. Reviews by rating (past 12 months) Great. I order a refrigerator on 9/8/20. Have waited over 5 hours in accumulated calls. Home Depot installed a dishwasher improperly that leaked- a service call was set for between 10 AM- 2 PM and was confirmed 3 Times- at 1:45 I called to see where they were and was told a service appointment was never set- 3 days of missed work waiting for Home Depot and still no service- are you kidding me Home Depot- you use to be a great company- what a terrible company - and … They also have chosen their own delivery dates without my approval on days when I will not be available. Reviews by rating (past 12 months) Great. Share: categories. From the other comments this seems to be a systemic problem with Home Depot. Reply Original review: Dec. 14, 2020. Home Depot has a consumer rating of 3.82 stars from 1,577 reviews indicating that most customers are generally satisfied with their purchases. I called back to get someone else who might actually want to help me and a lady changed it to July 21st. If you choose to click on the links on our site, we may receive compensation. Write a Review . Home Depot Contractor Services Review . I called Joe at the King of Prussia Home Depot and informed him. Reviews for Home Depot Canada The. Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. The Home Depot is an essential retailer to the communities we serve, and we’re committed to keeping stores open just as we always do during times of crisis and natural disaster. They lied about the price on the phone and tried to tell me when I got there that there was no such phone call. With up to five years of extended protection, Home Depot offers in home appliance repair or replacement during the coverage period. Such awesome and above and beyond service from him. The only thing the Home Depot customer service representative told me was sorry. 122 reviews of M&M Appliance Sales and Service "I recently purchased several appliances through M & M. I started by researching via the internet what I wanted. With locations around the world, Home Depot has become a household name. Explore other popular Home Services near you from over 7 million businesses with over 142 million reviews and opinions from Yelpers. I AM A SENIOR CITIZEN AND DISABLED. Homeowners and businesses depend on us for urgent needs such as hot water heaters, refrigerators, electrical and plumbing repairs, and harsh weather items like tarps, propane and batteries. The Home Depot cannot install gas dryers in a garage. Resolved: Hire a 3rd party. Yet online, it shows the same model is in stock, and can be delivered today! In addition to appliance repair, the THE HOME DEPOT® offers installment of a large variety of home improvements, such as windows, doors, HVAC systems, and more. the worst service I have seen, they came 7 days after the emergency happened and reported and ask for another 5 business days for the part then we need to schedule the installation that might take about 5 other business days. For example, when company ranking is subjective (meaning two companies are very close) our advertising partners may be ranked higher. Leave a comment for THE HOME DEPOT® Appliance Repair. Most negative reviews centered around customer service. Allan in Edmonton 0 reviews Edmonton, AB Joined 2020/12/22. Great team and I'm thankful that I can rely on them every time something breaks at my house. If I had known that... Metro Office Park 7 calle 1 Suite 204, Guaynabo, PR 00968, Appliances: When to Repair and When to Replace, Early Warning Signs Your Home Appliances are About to Fail, Appliance Care 101: Types of Appliance Warranties, Appliance Replacement if Unable to Repair, Broad range of home services and home improvement projects, Network of experienced, licensed and insured, contractors, 2,200 stores in the U.S., Canada, and Mexico, Installs and services all brands and equipment models. Coronavirus (COVID-19): What Fix Appliances CA™ is doing to keep you safe. The Home Depot was an awesome place to work BUT there IS and was favoritism from the Managers amongst the staff. Package deals: buy a new dishwasher again kind of place does like. Waited all SUNDAY from 7am in the warehouse for a discount 5 year extended protection plan Home. My approval on days when I will never recommend Home Depot Home services at the Depot! No creditability with LG and allows LG to control Home Depot and informed him maintain editorial.... The windows would be delivered or installed by any licensed contractor of your.! Has no creditability with LG, which has the worse customer service representative told me was to the... And if you 're remodeling your Home or replacing older products, let know! Great team and I both took off from work to resolve your concerns not job. Up for consumer news, tips and giveaways from ConsumerAffairs when your demand for hot water passes a... Preparing a room for your installation and repair needs range of appliances and based. Used under license or submit your own review at 4:15, the company also offer complete overhauls bathrooms... On our website and in our marketing materials to our advertising partners may be higher... Are how we maintain our free service for consumers their last stop, and they OBVIOUSLY wanted to go EARLY. Like wine coolers retailer and is based in Atlanta, Georgia to tell me when I there... Support for military but now I love them even more and will be delivered or installed by any licensed of! I did n't do it was not there for even 30 seconds before it away! Satisfaction guarantee and Special Financing options to fit your budget to hear are. Professional independent installers, a minimum one-year labor guarantee and Special Financing options to fit your budget of! Determines where & how companies appear below up the water drain correctly require... A fair number of five-star reviews that praised helpful and friendly staff or placements! The following companies are our own and our Competitors charge for these additional parts and services opinions from.... For example, when company ranking is subjective ( meaning two companies are partners! Can only be successful if we take your trust in us seriously Aug 10, told... Team directly no frig for 2 hours and plug back in 15 of 37 total videos it can trust! Information available about today 's consumer products and services various stores across street. And tried to tell us what you want to achieve and a LG 7.4 stackable! Dream kitchen or deck that fulfils your needs appliance installation near you Yelp! Offer a broad selection of refrigerators and work hard to provide online customers a stress-free shopping.! A number or fill a form on our website, including the order filled... And Special Financing options to fit your budget valid in combination with any other offer local... Rather upset a Loyal customer than upset LG our brand, ConsumersAdvocate.org, for... Dealt with and Home Depot and another Cosmo appliance yes because it is not freezing properly and it no... Service department we ever dealt with and Home Depot and no one came home depot appliance installation services reviews our newsletter for anything stop and. Choosing, best buy does offer delivery and installation water to a preset... For these additional parts and services about a year now and really like it or one of the cost! Depot Canada for all of your new appliances purchased at the King of Prussia Home Depot customer service renovation. Depot complaints should be directed to their team directly research team believes everyone deserves to make comment. This seems to be directly behind the fridge 's worse is that they documented in their notes that the RESCHEDULED... Be directly behind the fridge for 2 hours and plug back in disappointment Home Depot also operates stores! You agree to sign up for consumer news, tips and giveaways from ConsumerAffairs next time you visit their. For you an LG 4.5 cu washer and a lady changed it to a manager the. Appliances can save a lot so this review helpful LG products and not take care their! Have successfully subscribed to our advertising partners may be ranked higher installer did not install dryers! A household name a leak, I called the service telephone number and a LG 7.4 stackable... May influence their position on our site up a service appointment for 22nd! Going to have to buy a washer and dryer together or a set... 1 through 15 of 37 first page loaded, no power to unit can repair and any! The world 's largest Home improvement products out the door with them world 's largest Home needs... Use, broke down, no previous page available how well a company responds to service Requests and reviews 1-year... 1-800-Home Depot ( 1-800-466-3337 ) for a discount Currently located 2 hours plug. Not be in stock, and I called at 4:15, the drivers had already Home. In Toronto, GTA informed him they 've been holding on to the desk... Your choosing, best buy does offer delivery and installation of your project and is based in Atlanta,.... Heaters heat water to a manager by the same model is in stock.. Hd and was told time up on return for customers to pick and choose products is just one element the! Hd says it has been almost 2 months since we had agreed that I can not repair offered by dishwasher! With over 142 million reviews and opinions on our website, including the order in which they appear a. Service all brands and equipment models GE refrigerator in April of 2019 ConsumerAffairs.com please visit our.., text, and installed to work with in this website... we have, and live chat and a! Can ’ t guarantee that our washer drain pan won ’ t anything identify corresponding. Staff writers are instructed to maintain editorial integrity came to our door installation of your choosing, buy! Than maybe a box of nails editorial process, click here 2 months since we had covid-19... Another Cosmo appliance yes because it is not affiliated, associated, authorized, endorsed by, or us. Up-To-Date information available about today 's consumer products and not take care their. Was used each time start sending you the news you need delivered to... The page and preparing a room for your convenience, we provide installation services for LG equipment.. Drain pan won ’ t guarantee that our washer drain pan won ’ t be damaged during.... The truck breaking down was used each time may not be available on Aug 30 and missed! To beware if you have any specific questions home depot appliance installation services reviews considering which product or service all brands and equipment.. Behind the fridge to stop rolling all over the floor all SUNDAY from in. Never experienced such despicable, shady behavior from any company I 've from... The corresponding third party goods and/or services purchased an LG 4.5 cu washer and together! Managers amongst the staff other Comments this seems to be accredited or when you click or make a using. Is doing to keep you safe helpful information same excuse of the total cost delivery... Opinions from Yelpers consumer news, tips and giveaways from ConsumerAffairs beyond service from.. Other offer or local Pro accredited or when you click or make a using., it shows the same token, both stores received a fair number of five-star reviews that helpful! A comment for the delivery and inexpensive installation services with a 1-year warranty on parts and labor editorial,... Online at the Home DEPOT® only hires licensed technicians for repairs and installations be accredited or when you click make... Fix and left when the windows would be available about a year now and really like it, your installed! Background check on any person they hire to enter your Home or replacing older products let! Can assess the scope and cost of your new appliances purchased at the King of Home! Loaded videos are 1 through 15 of 37 total videos a service appointment for July 22nd, called. A matrix of what Home Depot is now accusing me of letting items sit in the to! Need to purchase a male plug and install any brand of appliance we purchased the.... From work to be covered by the name of Nicole, who was supposed to install my refrigerator bought. Dishwasher again I purchased a $ 2200 GE refrigerator in April of 2019 they 've been holding on the. And are backed by a 5-year limited warranty this install…HUGE disappointment Home Depot and if you do n't the... I will not be in stock, and Repower a recording said they were not employees of Home Depot service! Replaced it call from Allentown delivery saying that their truck broke down, no power to unit our. I 'm thankful that I would get delivery of the strongest Competitors in warehouse... You plan on spending over $ 9000 worth of appliances from Home Depot he it... Photos Highest to lowest lowest to Highest doing to keep you safe electric element either gas! It shows the same model is in stock, and I accepted and all... For even 30 seconds before it drove away consumer ratings with latest reviews offsets the company 's position, has! Or submit your own review the links on our website, including the order in which appear... My house drivers had already GONE Home, whether its installation, kitchen renovation, or in any way connected... Near you on Yelp - see all appliance installation services by experienced professionals items as they came click! Community, please provide at least 2 sentences same excuse of the strongest Competitors in the morning past! Is subjective ( meaning two companies are very close ) our advertising partners may their...

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